Ojai Valley Community Hospital Implements eVideon Solution to Support Patient Engagement Initiative

GRAND RAPIDS, MI - Aug 18, 2020 - eVideon, a leader in interactive patient engagement and digital workflow solutions, today announced that Ojai Valley Community Hospital’s Continuing Care Center, a brand new 75-bed skilled nursing facility, has gone live with the company’s market-leading Patient  Experience Platform and Digital Signage  solutions. The Continuing Care Center - which is part of the Community Memorial Health System, an eVideon partner since 2018 - will provide patients with entertainment, education, and relaxation offerings. Additionally, they will be able to disseminate personalized information to patients and visitors via the user-friendly digital signage interface.

The Continuing Care Center has equipped the entire facility - including all patient, activity and dining rooms - with the eVideon system, giving patients entertainment and self-service capabilities, and adding new features and content to assist Activity and Nutritional Services. Additionally, the system’s Digital Signage offers the benefit of unparalleled flexibility - allowing staff to edit and update public display information so patients and visitors can get real-time updates about their schedules, announcements, policies, and more without overextending clinical staff with administrative demands.

“We are thrilled to have eVideon’s cutting-edge digital solutions within our new facility,” said Ed Pulido, Interim Director of Nursing at the Continuing Care Center. “Our staff loves the Digital Signage editor for its ease of use and ability to share care information, and our patients really appreciate the entertainment offerings, and how simple it is to access and engage with critical information about their health status and care plan.”

eVideon’s interactive patient care system can seamlessly integrate with any device, operating system, EMR, or hospital application, ensuring a convenient experience for patients and staff alike. Healthcare organizations of all sizes can the reap benefits of the interactive patient care and digital workflow technology, like increased patient satisfaction, engagement, and care outcomes. The user-friendly interface ensures patients stay engaged in their recovery plan by automating routine compliance tasks and delivering critical information in the right way at the right time.

“It has been rewarding to work so closely with the team at Ojai Valley and witness their commitment to high-quality patient care and experience, even amid the demands of the pandemic,” said Jeff Fallon, CEO of eVideon. “We are pleased to expand our customer network and provide their staff with the necessary technology and tools to support their efforts in reducing caregiver burden and improving patient engagement and overall experience.”

About eVideon:

eVideon provides patient experience and engagement solutions for hospitals via a suite of bedside engagement systems, TV, digital signage, digital whiteboards, video visiting solutions, and other interactive displays. Patients enjoy the convenience of self-service at the bedside with access to entertainment, education, hospital services, and more while staff enjoy streamlined, paperless workflows. Interactive surveys and patient feedback help patients communicate needs and help hospitals respond before dissatisfiers turn into HCAHPS issues. The platform leverages integrations with the hospital’s EHR, along with other technologies to provide a streamlined, digital patient experience. Data analytics provide valuable insights into patient behaviors and pain points, letting hospitals improve service and outcomes. Learn more at www.evideon.com.

About Community Memorial Health System:

Community Memorial Health System is a not-for-profit health system, which is comprised of Community Memorial Hospital, Ojai Valley Community Hospital and its Continuing Care Center, the Centers for Family Health, and various outpatient centers serving communities located across Ventura County, California.  Learn more at cmhshealth.org.

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eVideon Media Contact:
Cate Hannum
978-495-2029
channum@ariamarketing.com